How to change your sim IVR language

How to change your sim IVR language.

Sim language

Earlier today I had an issue with topping up airtime on my Glo sim and the only solution suggested to me was to call the Glo customer care. In compliance, I dialed the customer care number to place my complaint but the language I was hearing was strange and I couldn't understand a bit of what they were saying. I guess this might have been your experience too and you are would want to know how to change this language to a language you would understand.
In This Article, you are going to come across the different measures to change your sim IVR language.
All you will need to perform this change is your mobile phone, at least 50 naira airtime, and the affected sim card. Now there are two ways of performing this change, the first one is through the Sim toolkit app in your phone and the second method is for sim cards that do not support the Sim toolkit.
Incase you have no idea about the sim toolkit, the toolkit consists of supportive and easy to do navigations for a better performance on your sim. It also consists of your sim details like your phone number, sim registration details and others.

How To Change Your Sim Language Using Sim Toolkit


  • Using your smartphone, Open Menu List
  • Select Sim Toolkit
  • Click on Change Sim language, change it to your preferred language and save

Please note that not all Sims do support the Sim toolkit that's where the second method will come in.

How To Change Sim Language Dialing Customer Care

How To Change Glo IVR Sim Language Via Customer Care


  • Firstly, Dial the customer care number 121
  • When the call is on session, press 6 
  • Afterwards press1 to change the language to English."

How To Change MTN IVR sim Language Via Customer Care


  • Dial 180 which is the MTN Nigeria customer service number.
  • Select option 1 for English language.
  • For changing from English to Hausa, simply press the navigation code 9 then 4 then 1 then 2.
  • For changing from English to Yoruba, simply press the navigation code 9 then 4 then 1 then 3.
  • For changing from English to Igbo, simply press the navigation code 9 then 4 then 1 then 4.
  • For changing from English to Pidgin, simply press the navigation code 9 then 4 then 1 then 5.

How To Change Airtel IVR Sim Language Via Customer care


  • Dial 121 for customer care or 111
  • Press 1 for English
  • Press 2 to change from English to Hausa
  • Press 3 to change from English to Pidgin
  • Press 4 to change from English to Igbo
  • Press 5 to change language to Yoruba

How To Change 9mobile IVR Sim Language via customer care


  • Dial 200 to connect with 9mobile customer care
  • Press 6 for language settings
  • For English Language, Press 1
  • Press 2 to change from English to Hausa
  • Press 3 to change from English to Pidgin
  • Press 4 to change from English to Igbo
  • Press 5 to change language to Yoruba

Note: Changes made can be changed later either by the same methods or by speaking directly to the customer care agents.
Precious Effiang

Hi, My Name Is Precious Effiang, Head Publicist of MyGuideOut. You can contact me via WhatsApp +2349028299653

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